The essential part of our health and social care study is that individual and their supporting staffs who are in centre part of concerning point about how the both side are involvement in caring and care services. So from this concept of empowerment assignment within this sector of knowledge, I will try to demonstrate my ability and understanding about individual risks factor, managerial approach for promoting their well-being in terms of related legislations, effective policies for administering medicine and also later part of writing will be focus on medication process. So from the general point of view, I can define the term empowerment is all about supporting individuals by respecting their choices, preferences and from the organisation point of view it is leading us to specify the working staff more independent, capable to carry out their services without any hassle. According to this title of study point, I will try to clear the whole points in next lines of writing.
Now I will have a look at the factors which may affect the achievement of promoting and optimising rights of client by considering the different facts of legislative points and that involvement of care settings. Under this part of my writing I will give an idea of individual’s right about minimising and promoting sides. The rights, protections, public safety, etc. is secured and protected by government of any country as they are playing central role to do this in servicing of public wishes. So the government are helping to minimise and protection the vulnerable individual by taking initiatives of different legislation. And also this way they are helping to all sector of servicing area by the compliance of their rules, laws and policies especially health care sector is the main concern for them. In here general public, vulnerable group, child, care homes resident, hospital client are targeted group of people who are under this surveillance of legislation, rules and policies. Government agencies, NGO and other associated organisation are playing their respective roles to establish the legislative policies and plan to minimise the right of service user. It can be realised from the context of a practical example. Let say we are looking after and taking care of resident at my working care venues CBCQ in where we are working together with doctor, nurse, support worker, manger, cleaner, etc. in first place of thinking is that we all are protected according to current laws and legislation in terms of this centre health and safety rules which is the compliance of HEALTH AND SAFETY ACT 1974. This way we can see it reflects in all other working place, such restaurant, club, cinema, restaurant, GP venues, hospitals, etc. if we look at the inner and deep duty of this law , it protect, minimise, optimise the vulnerable group of people in all over. Manual handling act 1992 is a legislation of using different tools, equipment for caring the patients or service user. Such as hoisting tools using guidance for support worker, injection, operatives tools for doctor and nurse guidance are mandatory things to follow at all times as best possibly for the client comfortable way.
Some other rules and legislations we come across at our workplaces and practicing field. Those are as follows-
Health act 1999 is there to follow about pooling fund for health care organisation.
Equality Act 2010 is ensuring the client, service user right under consideration of equality behaviour at all times. Otherwise, we see some penalty and prosecutions system may apply to protect all types of abuse and harms.
Human right Act 1998 is also to protect individual’s right.
Data protection act 1998 is here to secure their all information is handling securely which also is now under shadow of GDPR act 2018 is having the same motto as well as other legislation does.
Mental capacity act 2005 is to follow by the caring staff for that client who cannot make decision due to incapable situation. This law is here to help for overlooking the client right who also cannot engage or involve at the main activity of their daily living.
Car act 2014 is all about to meet the social requirements under working conditions but still all professional need to show their maximum effort to apply it in the caring work.
Medication administering act 1988 is to follow for proving the guidance of using drug in care homes and hospital. Under appliances of this doctor, pharmacist, chemist, nurse, etc. may need to show their understanding in practical field.
Therefore, this is how all government policies, legislations and rules are here to maximise and secure the individuals right at best way possible. But these legislations are very important for caring professional who is delivering the care to patient as they need to follow all guidelines and instructions so that all clients may feel safe and secure under any circumstances.
In such way, we can see some other applications of law and legislation for considering the individual right of promotion. It can be look at consideration on performances according to legislation and laws that must show complete using Manual Handling operations regulations (1992), Control of Substances hazardous to health (2002) what are basis of security and learning development for individuals, RIDDOR (1995), Food and Safety Act (1990), family and private life under human right act (1998) article 8.
Communication approach in delivering care: the communication is aiming to achieve the target through practice of proper communication which may help us to get know the client preferences, wishes, liking, etc. basically without no understanding of their feelings of their accurate explanation, it is not possible to give them best recovery solution at all. As we know that there are a lot of communication way is existing around us which happening through a sign, gestures, expression, text, message, email, etc. sometimes it happen in formal way of writing or talking and sometimes in informal way like we talking or gossiping while we walking together in street. Anyway, the basic thing about communication is to make a connection with each other for best way possible of understanding. The communication is playing a great role in our health care system, such as understand to client wishes, preferences, choices as to their demand have to fulfil by the practice of caring motto. Now-a-days we can see there are a lot of options available to serve the customer, client, patient respectively at their field and only because of this we see some interpreter job is available in real field especially NHS, Court, police sector, immigration sector, etc. are using the interpreter service to get the best understanding of the client. So our health and social care system is also take this service as a medium of understanding the service user feelings of pain, their wishes, preferences and choices for providing the best care at all times. From this perspective, we can say that it is a way of connection between the caring worker and individual of best understanding of their all feeling regarding to serve the best solution for their ailments.
How an individual can be dependent and more comfortable in their daily life. As we already know that all health care support workers is supporting the patient to do everything on their own of course it depends on which situation the client is belonging to. From care experience I can give an example about it. Mr Baula Kun was one of my clients before who was suffering from mental disorder and have the hearing impairments. From the medical point of view we can see he is not capable to move on or to do something himself at all unless carer or support worker support him. For this case study we do apply our best service as possible in all ways under the mental capacity act and existing rules of application. Further to this, I can say that soon again he got flue, cold, fever, cough and so on which was given him further health deterioration. Now the issue was how could be get rid of the sickness along with mental problem. We as care worker just can only do our job to support him as usual on routine basis and doctor, nurse are following the current medical treatment as well. But we can see some alienation, separation and differentiation is happening to him to keep away from the main stream life as other do and enjoy this. Such factor makes them more loss of independence, non-participative of social performance also happening. From above consideration of the cases we cannot do anything but only we can help to support them with our skills and limitations, experiences to keep their life going as usual according to current rules and legislations.
Whenever we look at the situation of mental health we need to be care for promoting and maximising rights of service user under the consideration of all implications and various factors can be also considerable for the case of specific health condition. So from above this point we can raise some points to be considerable under the human rights and currents legislations.
Show the effectiveness of promoting the right of service user on unique way of treating
Have to recognise their preferences, choices in the aspect of professional caring values, practices irrespective of any colour, gender, class, religion, traditional beliefs, etc
Have to identify the individual risk and carry out the job according to this risk reducing guidance
Again we can go through further training that would be very helpful to meet the situation properly in case of new inventing, advancement and development and bring forward to get good outcomes of our practical effort on caring field.
In order to promote and maximise rights of clients can be followed in caring health by service user selections, practitioners and organisation. This can be found from the following case study:-
Mr AB Hasting (27) is a service user who actually is suffering for health problem and he need to look after by specialist social worker and heath staff. In this case it includes some situation, such as in first instance communication should be fact that could make them awareness of the rights and their choices. Otherwise we cannot assume that they are not getting their service right way, not aware of the laws, legislations and why these legislations are performing duty to protect them from various danger or harm in real situation, also we cannot assume that they are sharing their views, beliefs with carer or health practitioner unless communication is done in perfect way for calming measures of health problem. It could be different motives in other sector. But in our study of attention can be an effort to make communication via interpreting service with an intention to know their wishes, pains, explaining, etc. And so thereby mitigate their demand according to this way.
Sometimes it can be resolve by qualified and trained health practitioners who are mainly focused on different factors which are active behind that factor of health working areas affect on health or mental issue. As we can see there are various legislations and policies is there to operate the health care policy and management. In case of practitioners roles to play and unable to do so accurately, this can be understandable by the result of having no accurate idea about health or his lack of power lead us to reconsider the knowledge already we have or it may need to go through further training or skills required to carry out the job in appropriate way with compatible skills and techniques by professional people who always try to practice to have optimism for showing the best capability to serve the health clients.
By a little bit deep observation on care organisation, we may find some responsibilities and duty of managing their system in correct way of achieving targets I mean under a good leadership or managerial practice model that can be good for any health organisation to maximise their service to the entire health client.
From this practicing field of application our skills, experiences and current knowledge support to include sharing my views with other colleagues, offer help to the service provider and client when it is needed, explain the roles and responsibilities to team members with the help of the transparent communication method according to current legislatives way of guidance. And after all, I will show my respect to every client equally by following of legislatives guidelines, no discrimination, zero tolerance policy, no generic comment, etc. makes a good workplace and some other motivating factor should keep studying to boost my knowledge and share with the group for optimising the best result.
Conclusion: from above all discussion we can say that the care provider must work hard to reduce all kind of danger, harm and risk and also show the extreme effort to satisfy the service user wises, preferences according to human right act, mental capacity act, and some other related act can give guidelines for service users and organisation how to serve their duty and services to gain the best health practices mostly by ensuring their job is evaluated by the effectiveness of the treatment provided at the health and social care organization to establish proper communication channel with the service users so that they may feel comfortable as well as we need to look at the up-gradation about our skills, knowledge and further training to see ourselves as confident care staff, support worker while we are facing any unfavourable situation.
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